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On conventions, the public good, and why someone from the Federal government needs to take advantage of a rare confluence of experts to fix the…
19 hrs ago
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Brian Gongol
1
Ask the right consumer the right questions
On delayed flights, market research, and why customer satisfaction surveys are good in theory but chronically flawed in practice
Jun 21
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Brian Gongol
1
1
Sophistication versus reliability
On space toilets, trips to Cancun, and the little things that break and make big things impossible
Jun 19
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Brian Gongol
An environmentally prohibitive learning environment
On sensors, air-conditioned classrooms, and the accommodations we must accept if we want to make the future better despite climate change
Jun 18
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Brian Gongol
Hard times to make friends
On Internet optimism, the G7 meeting, and what happens when a powerful country like the US senselessly throws away lots of its sway
Jun 15
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Brian Gongol
Someone to tell the truth
On wit, Reagan-era politics, and the essential advice any leader ought to heed about welcoming honest feedback
Jun 14
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Brian Gongol
Sitting still
On Madison, Jefferson, and what it takes to be a monument
Jun 13
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Brian Gongol
How to ruin your non-profit in five easy steps
On communication, talent promotion, and big goals
Jun 12
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Brian Gongol
High alarm about recreational reading
On standardized tests, social media distractions, and the astonishing freefall in recreational reading among early teenagers
Jun 10
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Brian Gongol
The harsh reality of small-school closures
On the Oregon Trail, college degrees, and the problem of costs that grow forever
Jun 8
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Brian Gongol
1
A thousand klicks
On psychological resistance to bad news, home-grown industries, and what Ukraine's successful long-range attack on Russian St. Petersburg suggests about…
Jun 7
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Brian Gongol
The Tank Man
On TV documentaries, grocery runs, and what happens with national interests on a really long time horizon
Jun 5
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Brian Gongol
1
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